Privacy Policy

This Privacy Policy explains how Linguist Hub processes personal data in connection with its website and small-group language course services in Jakarta.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Data category

Data We Collect

We may collect identification and contact details, course inquiry information, placement and level-screening responses, timetable preferences, enrolment records, payment-related records, attendance and progress information, messages sent through the contact form, and technical data such as device, browser, and log information. Where needed for course administration, we may also process information about learning goals, group matching, and preparation materials.

The categories collected depend on whether a person makes an inquiry, enrols, or uses the website.

Collection source

How We Collect Data

We receive data when a user submits an inquiry, books a course, completes level screening, communicates with us, visits the center, or makes a payment. We also collect limited technical information automatically when the website is used, and we may generate internal records from course administration, scheduling, and progress review activities.

Information is obtained directly from users and from routine website and service interactions.

Cookie category

Cookies We Use

We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and analytics cookies to understand how pages are used. Cookies are not used to collect more information than is reasonably needed for website operation and service administration.

Cookie use is limited to operational, preference, and basic analytics purposes.

User control

Cookie Controls

We use standard browser and site controls to manage cookie preferences where available. Users may also adjust their browser settings to limit cookies or delete stored cookies. If cookies are disabled, parts of the website may not function as intended.

Browser settings can usually be used to block or remove cookies, although some site functions may be affected.

Processing purpose

How We Use Data

We use personal data to respond to inquiries, assess course suitability, arrange group and timetable matching, confirm course terms, manage enrolment, deliver scheduled lessons, prepare learning plans and materials, issue progress summaries, process payments, maintain records, improve website performance, and meet legal or operational requirements.

Processing is limited to the purposes described below and to compatible internal uses.

Sharing partners

Service Providers

We may share personal data with trusted service providers that support website hosting, communications, scheduling, payment processing, record management, or related operational tasks. These parties are expected to handle data under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions.

Legal basis

Legal Disclosures

We may disclose personal data to public authorities, regulators, or other parties when required to comply with law, respond to lawful requests, protect our rights, or address security, fraud, or safety concerns.

Legal disclosure is limited to what is necessary in the circumstances.

Email contact

team@liststationpancake.click

Telephone contact

+62 810-675-962

Postal address

Jalan Lontar 10 194, Jakarta District, Jakarta 14260

Privacy contact

team@liststationpancake.click

User Rights

Your Rights

Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing activities. Where processing is based on consent, that consent may be withdrawn for future processing.

Available rights may vary depending on the nature of the data and applicable law.

Requests

How to Make a Request

Requests are reviewed on a case-by-case basis and handled within a reasonable period under applicable law. If a request cannot be fully granted, we will explain the reason where permitted.

We may need to verify identity before acting on a request.

Data Retention

We keep personal data only for as long as it is needed for the purpose for which it was collected, including course administration, recordkeeping, dispute handling, and compliance with applicable legal obligations. When data is no longer required, we delete it or anonymize it where appropriate.

Retention depends on the purpose of collection, legal duties, and the need to keep business records.

Policy Updates

The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or other appropriate communication channels.

We may revise this policy when our practices, services, or legal obligations change.